Pending Approvals
The Approvals module stores and queues DNS or DHCP actions made by selected User Groups, and sends those actions to a Pending Changes list for administrative review. Later, an administrator (or combination of administrators) can approve or reject these stored actions.
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The Pending Approvals list may be sorted by Name, Family, Action Type, Updated time, or by submitted user and searched by resource name.
Approving and Rejecting change requests may be done individually, or in bulk by selecting multiple item checkboxes, expanding the "Actions" menu at the top of the list, and then selecting to Approve or Reject all selected items. If notifications are enabled for the Group or Action, an email will be sent notifying the request submitter of the status change.
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Click on the column name to toggle between ascending / descending order for that field.
Filter the Pending Approvals list to only view a certain Family/Action type by selecting an option from the "Action" dropdown.
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Search the list for a specific item name by typing all or part of the name in the search box, then clicking the search icon.
View / Sort Approval History
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Click on the column name to toggle between ascending / descending order for that field.
Filter the History to only view a certain status by selecting an option from the "Status" dropdown. The available options include:
- All Executed - Shows historical approval events that were approved and executed.
- Approved - Approval change requests approved by you, the currently logged in user.
- Rejected - Approval change requests rejected by you, the currently logged in user.
- Pending by others - Approval change requests that you have already responded to with an approval or rejection, but that are awaiting responses from one or more other groups.
Filter the History to only view a certain Family/Action type by selecting an option from the "Filter by Action" dropdown.
Search the list for a specific item name by typing all or part of the name in the search box, then clicking the search icon.
Viewing Requests Pending by Other Groups
Approval requests that you have approved/rejected, but which are still awaiting a response from another group, may be viewed under Historical Approvals Data by setting the "status" filter to view "Pending by Others".
Viewing details on a change request
To view details on any Approvals change request, click the name for the desired item. An information box will appear with details on the change, including status, id, creation date, family, field values, and the API Call in JSON format.
The change may be approved or rejected directly from the detail information box, or you may click "Close" to exit.
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To Approve or Reject any single change request, click either the "Approve" or "Reject" button for the pending item.
Approving or Rejecting a request may be done from the Pending Approvals list, the detail view for the item, or from the "Resources awaiting approval" module for the relevant area.
Bulk Approve / Reject
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Select the checkboxes for the items that you want to bulk approve or deny, then click the "Actions" menu at the top of the list. From there, select either "Approve All" or "Reject All" to apply the response to the selected approval requests.
If you wish to select all items in the Pending Approvals list for the same response type, click the "select all" checkbox to the left of the "ID" column name. All of your pending items will be selected, and you may choose to "Approve All" or "Reject All" from the top of the page.
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Users who submitted the request will be able to view the request details, but will be unable to take any actions on the request.
Admin users with Approve/Reject Ability will see Approve/Reject buttons available to immediately respond to the request.
Details for the change may be viewed by clicking the "Details" button in the module.
View / Send Request Status Change Notifications
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The emails provide the current status, approval ID, links to the log event and change request details, and details on the user, time, and date.
In order to send email notifications to affected groups of a change in the status of an Approval event:
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