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Approvals

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The Approvals module stores and queues DNS and DHCP actions made by selected User Groups, and sends those actions to a Pending Changes list for administrative review.  Later, an administrator (or combination of administrators) can approve or reject these stored actions.

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Table of Contents


Approvals Tab - Overview

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The ProVision Approvals system gives administrators an additional layer of flexibility and oversight to manage which changes are allowed to DNS or DHCP items by users.

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  1. Submitter makes an action (either by action type or DNS / DHCP Family) that requires approval
  2. Submitter is notified that their action is pending approval
  3. The requested change is sent to the Approvals Tab Pending Approvals list, and also to the Resources Awaiting Approval module for the relevant area (the submitter may see their own submitted action under "Resources awaiting approval", but only Approvers can take approve/reject actions).

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    titlePending Approvals List...

    The Pending Approvals list is under the Approvals Tab. It shows Approvals events (change requests) for which the user has the ability to Approve or Deny - it does not show approval requests for all of ProVision or those for other users.

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    titleResource Awaiting Approval Module...

    A "Resources Awaiting Approval" module will display in selected DNS / DHCP pages to Users with Admin / Approval permissions, if a change has been submitted on that page that is pending approval by the User's Approval Group. 

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  4. The Approver reviews the change in either their Approvals Tab Pending Approvals list, or the Resources Awaiting Approval module, and chooses to Approve or Reject the change. Events may be approved / rejected individually, or multiple events may be selected for bulk approval / rejection by selecting the desired checkmarks, expanding the "Actions" menu, then selecting either "Approval All" or "Reject All" for the selected events.

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    1. If Approved, and no other groups need to approve it, then the change executes and is saved. A status change notification email is sent, if enabled. 
    2. If Approved, and is waiting approval from an additional User Group, the change continues to be held as Pending, until the other group responds (Both groups must "Approve" for the change to execute). A status change notification email is sent, if enabled, stating that the change is awaiting another Group.
    3. If Rejected, the change is not executed. A status change notification email is sent, if enabled. 


    Example Notification Email:
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Additional Information

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