Initial application installation is included with the purchase of a license. If modifications need to be made, we recommend contacting support prior to any changes to ensure there is no negative impact to production systems or product functionality.
The optimum resource mix will be based on page views/refreshes. A larger concurrent user base with constant editing may benefit from additional RAM.
The minimum recommended hardware is:
| Minimum | Recommended | |
|---|---|---|
| Processor | Dual-core Xeon class processor or equivalent | Quad-core Xeon |
| RAM | 2GB RAM | 4GB RAM |
| Storage | 20 GB | 100GB |
*Virtual instances are also acceptable. We have confirmed functionality with Citrix Xen Essentials, VMware, KVM, etc.
IPv4 Global will support customers who run ProVision products on supported Operating Systems, irrespective of whether they are running in VMware environments or not. IPv4 Global supports Operating Systems, not specific hardware configurations. Accordingly, VMware operates as a hardware abstraction layer. VMware supports a set of certified Operating Systems and Hardware, and the customer and VMware will be responsible for any interactions or issues that arise at the Hardware or Operating System layer as a result of their use of VMware. IPv4 Global will not require clients to recreate and troubleshoot every issue in a non-VMware environment; however, IPv4 Global does reserve the right to request our customers to diagnose certain issues in a native certified Operating System environment, operating without the virtual environment. IPv4 Global will only make this request when there is reason to believe that the virtual environment is a contributing factor to the issue. Any time spent on investigation of problems that may, in the sole opinion of IPv4 Global be related to VMware, will be handled in the following fashion: 1) IPv4 Global will provide standard support to all ProVision products. 2) If a problem is encountered while ProVision is/are running in a VMware environment, the client may be required to recreate the problem on a non-VMware server unit, at which time IPv4 Global will provide regular support. 3) The client can authorize IPv4 Global to investigate the VMware related items at normal time and materials rates. If such investigation shows that the problem is VMware related, the client may contract IPv4 Global to provide a software change to resolve the issue if such a resolution is possible. 4) Regardless of the problem type or source, if the problem is determined to be a non VMware related issue - time spent on investigation and resolution will be covered as part of regular maintenance, and support will be provided as usual. |
Base Software Needed:
| Required | Link | |
|---|---|---|
| Operating System | Linux/BSD/OSX | |
| Apache | Apache 2.4 | http://httpd.apache.org/ |
| PHP | PHP 5.6 | http://php.net/downloads.php |
| MySQL | MySQL 5.6 | http://www.mysql.com/downloads/ |
ProVision does not support custom MySQL triggers at this time - please contact support if you have any questions. |
Open outbound ports 443 and port 80
cloud.6connect.com is used for license check
checkip.dyndns.org validates the IP address of the machine to communicate with the licensing server
The ProVision DNS Module also supports zone checks on attached DNS Server(s) as an external user. Port 53 will need to be open and usable for ProVision to query the servers. If not, zone error checking and verification will not work as intended.
Depending on the Connectors in use, there may be other port requirements needed. Port 22 (SSH) is used extensively for control of downstream devices.