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In ProVision, since Resources can be any desired entity, and Sections can be anything from "customers" to "firewalls" to "racks", you have total flexibility in what type of data to import with the Resource Importer to meet your specific company needs. Check out Working With Resources,  Customizing Sections, and Customizing Fields for more details on how to fit these elements to your business.

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Note: The Resource Import Tool currently supports field attributes which are able to be added to Section. High level resource information metadata (associated Parent, Category, etc) are outside the scope of this tool, but may be imported via the API or by custom import services. Contact support for additional assistance. 

Before You Begin

There are a few items that you will need have set up prior to using the Resource Importer Tool. Ensure that you have:

  • The .csv document you wish to import saved with UTF-8 encoding. Windows, Mac, and Linux type .csv files are supported.
  • A header row for the data in the .csv.
  • The .csv file should be "clean", that is, only contain the data to be imported and a header row for that data. 
  • A Section created in ProVision with fields that correlate to the import data. For example, if you wish to import a list of contact information, there will need to be a Section in ProVision created for "Contacts", with fields such as "First Name", "Last Name", "email address", "Phone number", and so on. To create a new Section, or edit an existing Section, refer to Working With Resources,  Customizing Sections, and Customizing Fields. Only fields which are able to be added to a Section are supported by the Resource Import Tool. 


Warning

If the above preconditions are not met, the Resource Importer Tool may not be able to correctly read the .csv file or complete the import. Verify UTF-8 .csv encoding, a clean dataset with a header row, and that an appropriate Section exists in ProVision prior to import.


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titleBest Practice

To ensure a fast and straightforward resource import, best practice is to verify ahead of time that your .csv data is correct and contains all the necessary column information for the Section. This includes a top-level Name and Unique ID, as well as a column per Section field. Data edits and column adjustments can be performed inside the Resource Importer Tool if necessary, but will require additional time and steps.


Opening the Resource Import Tool

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