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When you setup ProVision to communicate via SSH to a Secure64 server, a ley/fingerprint is saved to the local hosts file. If you modify the IP address, but do not clear out the hosts file, then ProVision will think this is an attack and prevent communication with the Secure64 server.

To rectify this issue, you may need to reset the host file so that a new SSH host key can be added for the IP address. To do this manually, please follow the following steps:

1) The admin needs to login to the ProVision server via SSH/CLI
2) Open the file “known” in the /tmp folder in your preferred editor (vi, etc.)
3) Delete the line in the file with the server IP/fingerprint
4) Save the changes and exit the editor

To verify the functionality - attempt to connect to the DNS Server(s) using the “Test Server” button from the ProVision GUI

If you have any issues, please contact 6connect support per your Support Agreement/Plan.